We accept Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay, and Shop Pay. Please select your preferred payment method at checkout.
FAQ
- ? How can I pay for my order?
- Is my personal information safe?
- ? Can I place an order without creating an account?
- ? How can I contact customer support?
- ? How quickly are orders processed?
- ? Can I cancel or change my order after placing it?
- ? Which countries do you ship to?
- What do I do if I lose my return note?
- ? Is there a warranty on your products?
Payment
- ? How can I pay for my order?
- Is my personal information safe?
- ? Can I place an order without creating an account?
? How can I pay for my order?
Is my personal information safe?
Yes, we use SSL encryption to securely process all payments and protect your personal data. For more details, please see our [Privacy Policy].
? Can I place an order without creating an account?
Yes, you can check out as a guest. However, creating an account allows you to track your orders, save your information for faster checkout, and receive special offers.
Ordering and delivery
- ? How can I contact customer support?
- ? How quickly are orders processed?
- ? Can I cancel or change my order after placing it?
- ? Which countries do you ship to?
? How can I contact customer support?
You can email us at сartioraldt@gmail.com with your order number or use the contact form on our "Contact" page. We typically respond within 24 hours on business days.
? How quickly are orders processed?
Orders are typically processed within 1–2 business days. Shipping times vary depending on the destination country, but on average, delivery takes 5–10 business days. Express delivery is also available for some locations and usually takes around 2–3 business days.
? Can I cancel or change my order after placing it?
Changes or cancellations are only possible before the order is shipped. Please contact us as soon as possible with your order number and we’ll do our best to help.
? Which countries do you ship to?
We offer worldwide shipping — including the USA, Canada, EU countries, the UK, and many more. Please make sure your shipping address and postal code are entered correctly.
Returns
- What do I do if I lose my return note?
- ? Is there a warranty on your products?
What do I do if I lose my return note?
We send return notes by email, so if you can locate the email we sent you, simply print off a new one. If you can’t find this email, please get in touch and ask for it to be resent to you.
? Is there a warranty on your products?
All items go through strict quality control. If you receive a defective or damaged product, please contact us within 14 days and we will offer a replacement or refund as per our return policy.